![]() Usually, a searchable list of hundreds of companies you might wish to pay online is provided, with their payment addresses and other information already plugged in. This can be done easily on most bank websites, and on many bank mobile apps. To use online banking, first you must enter at least one payee. The time and expense you save making payments online or via a mobile app will quickly make up for the inconvenience of moving your accounts. If yours does not, change banks immediately. Nearly every bank and credit union offers online bill payments. This latter option is great for last minute payments to avoid a late fee, but now that you are an accessible computer or mobile device user, there is a much better way to pay your bills: online bill payment. Other companies let you pay your bill by phone, using the dial pad to enter your checking or credit card account number. Most mortgage and insurance companies, along with others who bill you regularly, offer the ability to have your payment automatically withdrawn from your checking account via bank draft. If they are unable to do this, give serious consideration to switching banks. ![]() If that fails, ask to have your issue escalated to someone more knowledgeable about screen reader access. If you bank with a smaller institution and have trouble using their website or mobile app, ask customer service for accessibility guidance. Many banks offer links to their accessibility policies, and special links that will lead to detailed instructions describing how to use their online resources with a screen reader. Most of these websites and apps are quite accessible, especially those offered by the major financial institutions where a larger customer base provides the economy of scale to hire staff to work on accessibility programming and maintenance. It may also offer both Android and iOS mobile apps you can use to check your balance and perform other banking tasks on the go. Banking Onlineĭoubtless your bank provides Internet access to all your checking, savings, and credit card accounts. To find a Talking ATM near you, check your bank’s website or mobile app, or call their customer service hotline. The talking ATM will automatically switch to accessibility mode, and prompt you with audio instructions on the keypad layout of the machine and how you can use it to complete various banking transactions privately and securely. To begin an accessible banking session at most Talking ATMs, all you need to do is plug any set of standard, 3.5mm headphones into the jack. Most major banks, including Bank of America, Wells Fargo, Chase, and Citibank install accessible ATMs exclusively. Today, over 100,000 ATMs across the US can be operated using speech. These days most of us choose to use ATMs to do a large portion of our banking. If you’re like most people, it’s been awhile since the last time you actually stood in line to speak with a human bank teller. ![]() The days of writing checks and balancing paper statements may be over…but mostly that’s because these days it is ever so much easier to accomplish these tasks using a debit card, along with a growing selection of accessible financial resources available both on your computer and your mobile device.
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